Ordering terms

Please review the following basic terms that govern your use of, and purchase of, products from TEALER-USA.COM. Please note that your use of TEALER-USA.COM constitutes your agreement to follow and be bound by those terms.

 

Customer Service

 

Questions or concerns? Please do not hesitate to contact us at usa@tealer.fr and we'll get back to you as soon as possible.

 

Shipping & Delivery Time

 

Most orders are shipped within 1-2 business days of the order and country, however in some rare cases (such as sales) please allow 5-7 business days.  Delivery time is based on the shipping method. See below for details.

 

Domestic (USA)

 

We currently offer USPS Priority Mail, UPS Ground & 2nd Day shipping with delivery confirmation. Shipping prices are calculated using USPS & UPS real time quotes and are based on weight and destination. Standard delivery time is 1-3 business days from date shipped, but may take longer.  Most domestic orders are received within 1 week of purchase.

 

International

 

We currently offer USPS First Class Mail & UPS Worldwide Expedited Shipping. Prices are calculated using USPS & UPS real time quotes and are based on weight and destination.

 

USPS First Class Mail

 

Standard delivery time  for USPS First Class is 7-10 business days from date shipped, but may take longer. As of now, USPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Custom law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery.

 

Note* The use of UPS is strongly encouraged for all International orders; Flat Rate (First Class Mail) delivery is not guaranteed and is at the risk of the buyer. Unfortunately TEALER USA will not be responsible for replacing lost, delayed, damaged or stolen packages shipped via First Class Mail.

 

UPS Worldwide Expedited

 

Standard delivery time for UPS Worldwide Expedited is 3-4 business days from date shipped, but may take longer.

 

Disclaimer: TEALER USA is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact usa@tealer.fr if you have any questions.

 

Shipping Restrictions

 

Shipping and Billing country must match.

 

Note* At this time we are not able to ship to Europe.

 

Return & Exchange Policy

 

All sales are final. No refunds accepted, no returns honored. Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received.  We require that customers notify usa@tealer.fr of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Also, the expenses of return are the responsibility of the customer. Exchanges are not available for any product after 7 days.

 

Please note: all sale items purchased through discount code are FINAL SALE, not eligible for return or exchange

Product Information

 

Most TEALER USA products displayed on TEALER-USA.COM are available only on internet.  The prices displayed at TEALER-USA.COM are quoted in U.S. Dollars.

 

Product Availability

 

Although availability may be indicated on TEALER-USA.COM, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

 

Purchase for Personal Use Only

 

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

 

Colors

 

We have made every effort to display as accurately as possible the colors of our products that appear at the TEALER-USA.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

Inaccuracy Disclaimer

 

From time to time there may be information on TEALER-USA.COM that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

 

Disclaimer

 

TEALER-USA.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that TEALER-USA.COM shall not be liable for any damages of any kind related to your use of this site.